Level 2 Accredited Service Provider · ASP AUB 6511

Level 2.The street sideof the job.

Most electricians stop at your switchboard. We are accredited to work on the service line between the Ausgrid network and your home: consumer mains, service fuses, points of attachment, private poles and metering, all done by our own crew.

DJM Electrical elevated work platform truck at a private power pole
DJM Level 2 electrician working on a service line from a ladder

What Level 2 means

Authorised whereother sparkieshave to stop.

Between the power lines in the street and the switchboard on your wall there is a stretch of work that an ordinary electrical licence does not cover: the service line, the point where it attaches to your house, the consumer mains that run from there to the board, the service fuse, and the meter. Working on it means working alongside the live network, and in NSW only a Level 2 Accredited Service Provider is authorised to do it.

We are one. It is why a switchboard upgrade that needs new consumer mains, a solar install that needs a new meter, or a rural block that needs a private pole replaced can be done by us on one quote and one visit, instead of waiting on a second contractor whose schedule you do not control. We deal with Ausgrid directly for the connections, the permits and the paperwork.

  • Overhead and underground service lines
  • Consumer mains and points of attachment
  • Service fuses and metering
  • Private poles and rural supply
  • Grid connections for solar and batteries
  • Three-phase supply upgrades
Ask about Level 2 work

Level 2 services

What we can dothat most cannot.

Consumer mains upgrades

The cable from the point of attachment to your switchboard, upgraded for a new board, three-phase or a bigger load, and connected live by us.

Service fuses

Installed, replaced or upgraded so the supply into the house is protected properly, with the Ausgrid side handled.

Points of attachment

The bracket and connection where the service line meets your home, replaced or relocated when it is tired, too low or in the way of a renovation.

Private poles

Rotten, leaning or undersized private poles replaced, and the overhead or underground service lines on them re-run, common on acreage across the Hunter.

Underground services

New underground service lines from the street or a private pole to the house, trenched and connected, for new builds and for getting rid of overhead lines.

Metering

New meters and meter upgrades, including the meter change that solar and batteries need, done by us as part of the install.

Three-phase supply

Single to three-phase upgrades for induction, ducted air conditioning, EV charging, batteries and commercial loads, mains to meter to board.

Temporary builder's supply

Temporary supply for new builds and major renovations, connected and later removed when the permanent service goes in.

Network notices

Defects raised on your service line or point of attachment rectified and signed off, without a second contractor.

Why it matters to you

One crew.One quote.One timeline.

No handover

The crew doing your board or your solar is the crew doing the mains and the meter. Nobody is waiting on anybody else.

Connections on our schedule

We book the Ausgrid work ourselves, so a connection happens when the job is ready, not when a third party has a gap.

One warranty

The whole job, from the street to the switchboard, is under our 5-year workmanship warranty and one phone number.

Straight from Google

What people sayafter the job is done.

Live reviews from our Google Business Profile, rated 5.0. Read them before you ring us.

5.0 on Google
Read our Google reviews

Good to know

Level 2 questions,answered.

What is a Level 2 Accredited Service Provider?

An electrician authorised by the NSW Government to work on the service line between the electricity network and a property: the overhead or underground service, the point of attachment, consumer mains, service fuse and meter. An ordinary electrical licence does not cover that work. Our accreditation is ASP AUB 6511.

How do I know if my job needs Level 2 work?

If anything between the street and your switchboard has to be touched, it does. Common triggers are a switchboard upgrade on an older home, going to three-phase, adding solar or a battery, a defect notice from Ausgrid, or a private pole that has seen better days. We tell you at the quote.

Can you install or replace my service fuse?

Yes. Service fuses are installed, replaced and upgraded by our Level 2 crew, with the Ausgrid side handled by us.

Can you upgrade my meter?

Yes, including the meter change that comes with a solar or battery install and upgrades for three-phase. It is done as part of the job rather than booked separately.

Do you install new consumer mains?

Yes. New or upgraded consumer mains between the point of attachment and your switchboard, sized for the load you have now and the one you are planning for.

Can you replace a point of attachment?

Yes. Tired, too low, or in the way of a renovation, we replace or relocate the point of attachment and the service connection with it.

Can you replace a private power pole?

Yes. Private poles and the service lines on them are Level 2 work. We inspect, quote, arrange the disconnection and reconnection with Ausgrid, and replace the pole and the line.

Do you install new service mains?

Yes, overhead or underground, for new builds and for homes replacing an overhead service with an underground one.

Obligation-free quotes

Tell us aboutthe supply.

The job, the suburb, and whether you have had a notice from Ausgrid. Dak looks at the service, the mains and the board together and you get one quote.

Tell us about the job

Four quick fields. We aim to get back to you within one business day.

Obligation-free. No deposit until you are ready, and nobody rings you twice a week.